Last Updated: August 2026

REEDesigned Limited ("REEDesigned", "we", "our" or "us") respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how we collect and use personal data when you visit our website, place an order, contact us or subscribe to our marketing communications.

1. Who We Are

REEDesigned Limited is a company registered in England and Wales under company number 16417228.

Email: info@reedesigned.co.uk

REEDesigned Limited is the data controller responsible for the personal data we collect and use.

2. What Information We Collect

Depending on how you interact with us, we may collect:

• Your name
• Billing and delivery address
• Email address
• Telephone number
• Order and transaction details
• Information relating to returns, refunds or customer service enquiries
• Communications you send to us
• Information you provide when subscribing to our newsletter

When you use our website, we may also collect certain technical information, such as your IP address, device and browser information, pages visited and information about how you use our website.

3. How We Use Your Information

We use your personal data where necessary to:

• Process and fulfil orders.
• Process payments.
• Arrange delivery.
• Communicate with you about your order.
• Deal with returns, refunds and customer enquiries.
• Maintain appropriate business and transaction records.
• Protect our website, customers and business against fraud or misuse.
• Improve our website and services.
• Understand how visitors use our website, including general information about visitor locations and countries.
• Send marketing communications where permitted by law and where you have chosen to receive them.

4. Our Lawful Bases for Using Your Information

We rely on different lawful bases depending on what we are doing with your information.

Contract: Where processing is necessary to fulfil an order or otherwise provide services to you.

Legal obligation: Where we need to process or retain information to comply with legal, accounting or tax requirements.

Legitimate interests: Where processing is reasonably necessary to operate, protect and improve our business and services, including preventing fraud and managing our customer relationships.

Consent: Where we need your consent, such as for certain marketing communications or non-essential cookies and similar technologies.

Where we rely on consent, you can withdraw it at any time.

The ICO confirms that privacy information should explain both the purposes for processing and the applicable lawful basis.

5. Who We Share Your Information With

We may share relevant personal data with trusted third parties where necessary to operate our website and fulfil your order.

These may include:

• Shopify / WooCommerce / WordPress — our e-commerce website platform.
• Payment providers — to process payments and transactions.
• Easyship and delivery providers — to arrange and deliver your orders.
• Email marketing providers — to manage newsletter subscriptions and send marketing communications.
• Google Analytics — to help us understand how visitors use our website.
• Professional advisers, authorities or other organisations where required by law or reasonably necessary to protect our legal rights.

Shopify handles our payment and email marketing.

We do not sell your personal data to third parties.

6. Marketing

If you choose to subscribe to our newsletter, we may use your name and email address to send you marketing communications about REEDesigned, including new products, launches, offers and promotions.

You can unsubscribe at any time by using the unsubscribe link in our emails or by contacting us at info@reedesigned.co.uk.

We will comply with applicable rules governing electronic marketing.

7. Cookies and Analytics

Our website uses cookies and similar technologies.

Some are necessary for the website to function, while others may be used for analytics or other purposes.

We may use Google Analytics to understand how visitors use our website, including general information about website traffic and visitor locations.

Where required, we will obtain consent before using non-essential cookies or similar technologies.

For more information, please see our separate Cookie Policy.

The ICO's guidance treats cookies and similar technologies separately from the general privacy notice and says non-essential technologies may require consent.

8. How Long We Keep Your Information

We keep personal data only for as long as reasonably necessary for the purposes for which it was collected, including to:

• Fulfil orders and provide customer service.
• Meet legal, accounting and tax requirements.
• Deal with disputes, complaints and returns.
• Protect our legal rights and prevent fraud.

Different types of information may be retained for different periods.

The ICO specifically expects privacy information to explain how long personal data is retained, or the criteria used to determine the retention period.

9. Your Rights

Depending on the circumstances, you may have rights under UK data protection law to:

• Request access to your personal data.
• Ask us to correct inaccurate information.
• Ask us to delete your personal data in certain circumstances.
• Ask us to restrict or object to certain processing.
• Request certain personal data in a portable format.
• Withdraw consent where we rely on consent.

You can exercise your rights or ask questions about your personal data by contacting:

info@reedesigned.co.uk

We may need to verify your identity before responding to certain requests.

10. Complaints

If you have concerns about how we use your personal data, please contact us first at:

info@reedesigned.co.uk

We will do our best to resolve your concern.

You also have the right to complain to the Information Commissioner's Office (ICO), the UK's data protection regulator.

11. International Data Transfers

Some of the third-party services we use may process personal data outside the UK.

Where this occurs, we will take appropriate steps to ensure that any transfer is lawful and that appropriate safeguards are in place where required.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, services or legal requirements.

The latest version will always be published on this page with the date of the latest update.

13. Contact Us

If you have any questions about this Privacy Policy or how we use your personal data, please contact:

REEDesigned Limited

Email: info@reedesigned.co.uk